All sales are final. Tests are assigned to an individual and can NOT be reassigned.
ShareTek ships its products using UPS. For the latest information regarding shipping, please visit their site for update: https://www.ups.com/us/en/about/news/important-updates.page
UPS does not guarantee or credit for the shipment not being delivered in a timely manner due to their COVID policy. In the case of a shipping mishap, the customer will be credited and a kit will reship.